Your power bill changes twice on 1 April 2027

Two things hit your power bill that morning, not one. Lines charges climb again, and the cap that held down low-user daily charges for twenty-three years is scrapped. The smallest homes feel it worst. And the awkward bit for a solar company to admit: half of it makes solar worth less, not more.

Ben Wallis
Ben WallisElectrician & Solar WriterPublished 14 min read
A New Zealand power bill on a kitchen bench beside a calculator and a mug, with the daily fixed charge line highlighted
Share

Here is a date worth sticking on your fridge: 1 April 2027. That morning two separate things happen to your power bill, and only one of them has been in the news. Your lines charge goes up again, year three of a five-year path the Commerce Commission signed off. And the rule that has held down the daily charge on a low-user plan since 2004 is revoked. Not amended. Revoked. Roughly two-thirds of Kiwi households are on a low-user plan, and most have never heard of the cap that has been quietly working in their favour.

Two clocks run out on the same morning

Think of it as two clocks, both hitting zero at once.

The first is the Low Fixed Charge regulations. They stop existing on 1 April 2027, and the part that matters even more than the cap goes with them: the rule that a low-user plan can never cost you more over a year than the standard plan would. That single rule is the pin holding the whole two-tier tariff setup together, and it goes too.

The second clock is the Commerce Commission's five-year lines path. In its own words, you can expect monthly bills to rise by an average of $5 a month ($60 a year, before GST) in each of the four remaining years. Lines and transmission together are just over 30% of a power bill, they started rising in 2025 and are likely to keep rising until at least 2030, and Transpower reckons transmission alone is about 8%. 1 April 2027 is year three. One clock is just a price rise. The other is a price rise and a rebuild of how the bill is put together, and it is the rebuild that changes what solar is worth to you.

A lines-company pole-top transformer with service wires running to a suburban New Zealand house
Lines charges, the poles, wires and transformers that get power to your door, are just over 30 percent of the average bill, and they keep climbing under the price path.

The cap you have never seen

You have almost certainly never gone looking for it, but there is a legal ceiling on the daily fixed charge a low user can be charged. Right now it sits at 180 cents a day before GST (about $2.07 once GST is on), with the lines-company slice of that capped at 90 cents. Mercury's own page lists the whole ladder.

And it has been a ladder. The cap climbed a rung every 1 April: 30 cents a day, then 60, 90, 120, 150, and 180 now, with the distributor half tracking at exactly half those figures, 15 up to 90. On 1 April 2027 it does not climb another rung. It just goes.

A cap is a ceiling, not a price, so it is not what you actually pay. Toast Electric's low-user charge, for instance, is $1.6675 a day including GST ($1.45 without), comfortably under the line. But a ceiling is also a magnet: Vector's 1 April 2026 schedule parks a low user's lines charge at 90.00 cents a day, the cap to the last cent.

Are you a low user? Probably, and you might not know it

The rules count you as a low user if you get through 8,000 units of power (kWh) a year, or 9,000 if you are in the Lower South (Arthur's Pass, Islington, Bromley and south, so Christchurch counts). Meridian's help page has the split.

Here is a myth worth clearing up: that 8,000 is not a gate you have to qualify for. Anyone can pick a low-user plan. It is just a benchmark the rules are built around. And most of us are under it: about two-thirds of households counted as low users in 2023, per Sense Partners' report for MBIE, though they use only about 55% of the country's household power, because low-user homes tend to be smaller.

The phase-out was signed off back in September 2021, and to be fair the case for it is solid: the low fixed charge rewarded low use, which tracks a small house, not a small income, so it was never really targeted at need. Our beef is not with the principle. It is with the timing, the silence, and the arithmetic.

This is already happening to your bill

You have felt four rungs of that ladder already. MBIE's quarterly price survey to 15 May 2026 puts the national average at 42.04 cents a unit including GST, up 1.43 cents (3.5%) over the year. And here is the tell: over that year the whole rise, and then some, was lines. The lines slice jumped 1.62 cents (up 10.7%), while the energy-and-other slice actually fell 0.20 cents. The part solar is best at cutting is the part going down; the part it cannot cut is the part driving your bill up.

What a unit of power costs today (GST included)

TownRetail (c/kWh)Lines componentEnergy and other
New Zealand42.0416.8225.23
Auckland Central41.1816.1525.03
Wellington City37.0112.2824.73
Christchurch38.5314.6223.91
Dunedin42.4316.8025.64
Kerikeri50.5623.2627.30
Balclutha (highest)52.5225.6326.90

Source: MBIE QSDEP, report to 15 May 2026. GST inclusive; it prices the cheapest low-user tariff available, so it is the floor.

The Electricity Authority said in April 2026 that most households were facing rises of around 8% heading into winter, on top of the previous year's 8%, with lines charges "around one-half to two-thirds" of it. The survey above tracks the cheapest plan, which moves slower, so if you have not switched in three years, that 8% is closer to your number.

What it could actually cost you, worked through

Nobody knows what a low-user daily charge will be on 2 April 2027, because no retailer has published one. So here is the honest way to guess: take today's published standard-user tariffs, and ask what happens if low-user charges drift up to meet them. Nothing in law will make them. With that no-worse-off rule gone, nothing in law will stop them either.

One rate card, so we are comparing like with like: Toast Electric, effective 1 April 2026, GST included. We use them for the boring reason that they publish a full public card and most retailers do not, not because we are saying they are cheap or dear. A standard-user plan charges a bigger daily fee but less per unit, so how much of that daily gap you claw back depends entirely on how much power you use. So we put the gross and the net in one table.

A Wellington home: low user today, standard user after the change (GST included)

Annual useTodayAfter convergenceNet changePlus lines (+$69) = total
2,500 kWh (one person, gas hot water)$1,397.39$1,613.70+$216.31+$285
3,500 kWh$1,712.89$1,889.80+$176.91+$246
5,000 kWh (retired couple)$2,186.14$2,303.95+$117.81+$187
6,500 kWh$2,659.39$2,718.10+$58.71+$128
7,989 kWh (the crossover)$3,129.19$3,129.19$0.00+$69
9,000 kWh$3,448.14$3,408.35−$39.79 (better off)+$29

Working, so you can check it yourself. Low user: $1.6675 × 365 + units × $0.3155. Standard user: $2.5300 × 365 + units × $0.2761. Lines rise: the Commission's $5 a month for year three of the lines path, which is $60 a year before GST and $69 with it. This is a what-if, not a forecast: no retailer has announced a post-2027 price.

And there it is: the smaller your household, the worse this hits. One person on 2,500 units a year is looking at roughly $5.48 a week; a family on 8,000 barely feels the cap change at all, just the lines rise.

Run those sums on every rate card and the low-user and standard-user plans always cost you the same at almost exactly 8,000 units a year, 9,000 in the Lower South. That is not competition, it is the no-worse-off rule doing precisely what it says: pinning the low-user plan to the benchmark. On 1 April 2027 that pin gets pulled out, nothing forces a retailer to keep two tariffs at all, and not one of them has said what they will do.

The half that makes solar worse

Here is the half every solar company will skip. A solar panel knocks cents off the units of power you would otherwise buy, and that is the whole trick. A daily fixed charge is not units: it is rent on the connection, due in the rain, in July, at midnight, whether your panels made a thing that day or not. So if your retailer shaves a few cents off the unit rate and loads it onto the fixed charge, every unit your panels make is suddenly worth less. In a worked Wellington example, the same 5 kW system earns about 8% less a year after the change, and the entire loss lands on the power you use yourself. The export half does not move a cent: buy-back at Genesis Energy's rate of 12.5 cents a unit (before GST) is untouched by any of this.

An installer in a hi-vis vest fitting an all-black solar array to a corrugated longrun steel roof on a New Zealand house
A panel knocks cents off the power you use, and does nothing else. It cannot touch a daily fixed charge, which is exactly why shifting money onto that charge cuts what each solar unit is worth.

For a low user, under 8,000 units, 1 April 2027 makes the bill bigger and makes solar less attractive, both at once. Where it still stacks up: a heavier user above 8,000 units already pays the high daily charge, so the revocation does not touch them, and their case for solar firms up a little. And anyone who can shift power use into daylight, or store it, is fighting on the ground that still exists. A unit you use yourself is worth two to three times one you export, and after 2027 that gap is basically the whole case. Here is every retailer's buy-back rate.

Who actually cops it

You do not have to take our word for who gets hit, because the government's own contractor already measured it. Sense Partners, for MBIE, split low users into three groups and tracked the first three years of the phase-out.

The very lowest users, up to 4,000 units a year and 35% of all low users, were already paying about $125 more by 2024, an 11% jump. The middle band, 4,000 to 6,000 units and 36% of low users, were up $54, about 4%. Only the top slice, above 6,000 units and 20% of low users, came out ahead, roughly $37 better off. That is 91% of low users, and the pattern is unmistakable: the last rung of the ladder lands the same way as the first four, on the smallest households. Retirees, people living alone, and the folks who have already done everything right on efficiency.

The only cushion on offer, an industry-funded Power Credit Scheme extended out to 2032, puts in $1 million a year, which spread across the country's roughly 1.33 million low-user households works out at about 75 cents each, per year.

What to actually do, and when

  1. Find out what you actually use. Your yearly units are on your bill or in your retailer's app. Everything here hangs on one question: are you above or below 8,000 units (9,000 south of Arthur's Pass)?
  2. Check which plan you are on. A daily charge near $1.67 including GST means you are a low user. Most people are, and do not realise it.
  3. Do not switch to a standard-user plan yet. Until the cap goes, the no-worse-off rule guarantees the low-user plan cannot cost you more at the benchmark, so under 8,000 units it is the right plan today.
  4. Put a note in your phone for March 2027. When your retailer publishes its new rates, work out where a low-user plan and a standard one would break even for your usage. If you are under that, take the low-fixed option, if one still exists.
  5. Make any installer show you their assumption for how much power you use yourself. After 2027, using your own power is where nearly all the value sits, so a payback built on "60% used at home" with no working behind it is built on sand. Here is how to read the rest of the quote.
  6. If you use under 8,000 units, be a bit sceptical of anyone selling you solar off the back of this story. Us included.

The short version: above about 8,000 units a year, the case for solar gets a touch stronger on 1 April 2027, and it is worth getting numbers. Below that, it gets weaker, and we would rather tell you now than after you have signed. Either way, every installer we match you with is EWRB registered and a member of Master Electricians. Get matched with vetted installers: free, about two minutes.

Common questions

What actually happens to low-user power plans on 1 April 2027? The whole set of Low Fixed Charge rules is revoked that day. The cap on the low-user daily charge, right now 180 cents a day before GST, disappears, and so does the rule that a low-user plan cannot cost more than the alternative at 8,000 units a year. Nothing in law replaces them, and no retailer has yet said what they will charge instead.

Will solar protect me from this? Partly, and less than you have probably been told. Solar cuts the units of power you buy. It does nothing to a fixed daily charge. So if your retailer moves cost off the unit rate and onto that daily charge, every unit your panels make is worth a little less. In our worked Wellington example, the same system earns about 8% less a year after the change. If you are a heavier user, above 8,000 units, the case holds up better.

Where we've corrected this page

Every dollar figure past 1 April 2027 here is a what-if, not a forecast: no retailer has published a post-cap low-user price, so we have modelled convergence to today's standard-user cards and shown our working. If a retailer announces its 2027 rates, or you spot a figure we have read wrong, tell us and we will update this page and re-date it.

Every rate, cap and figure here was read on 14 July 2026 from the source linked below. We would rather be corrected than be right.

Keep reading

Sources

Regulator and government

Retailer, lines company and industry, all read on 14 July 2026

All sources retrieved and verified 14 July 2026.

Share

Join the conversation

The best comments here are honest ones: real names, real numbers and real experience. Share yours, please stay civil and on topic. No self-promo links.

Your email is never shown or shared. To change or remove a comment later, .

No comments yet. What is your experience with this? Be the first to weigh in.